Who We Are

Poshlando ("we," "us," or "our") operates poshlando.com and related services including online auctions, estate sales, items for sale, and real estate inquiries. This policy describes how we collect, use, and protect your information when you use our website and services.

Information We Collect

Information You Provide

Account registration details (name, email, password)
Contact form submissions (name, phone, email, address)
Auction interests and category preferences you select
Communications you send us

Information Collected Automatically

When you browse our website, we collect anonymous usage data to improve your experience and understand how our auctions and listings perform. This includes:

Pages viewed and time spent on pages
Scroll depth and interaction patterns
Device type and screen size (not device identifiers)
Referring website or campaign source
A randomly generated session identifier stored in your browser's local storage

Third-party analytics and advertising. In addition to our first-party analytics, our site loads Google Analytics 4 (GA4) and Google Ads conversion tags from googletagmanager.com. These services may set cookies or use similar technologies to measure site traffic and the performance of ads that bring visitors to poshlando.com. We do not use Meta Pixel or other third-party tracking services. You can opt out of Google Analytics using Google's browser add-on, and you can control ad personalization in your Google account settings.

How We Use Your Information

To operate and improve our auction and estate sale services
To personalize your browsing experience (e.g., showing lots relevant to your interests)
To send email communications you've opted into (auction alerts, new listings)
To analyze aggregate traffic patterns and improve our catalog presentation
To respond to inquiries and provide customer support
To process leads for estate sale consultations

Anonymous Browsing Analytics

We collect anonymous browsing data using our own first-party analytics system. This data helps us understand which auction lots attract interest, how visitors navigate our catalog, and how to improve the overall experience. This data is:

Stored on our own servers — never shared with third parties
Not linked to your identity unless you voluntarily create an account
Used only in aggregate to improve our services
Retained for up to 12 months for trend analysis

If you create an account, your anonymous browsing history may be linked to your profile to provide a more personalized experience, such as highlighting lots that match categories you've previously browsed.

Email Communications

If you subscribe to our mailing list or create an account, we may send you emails about upcoming auctions, new listings, and estate sales. Every email includes an unsubscribe link. We track email opens and clicks to measure campaign effectiveness and improve the relevance of future communications.

Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

Service providers who help us operate the platform (hosting, email delivery)
Third-party auction platforms (e.g., HiBid) when you interact with linked listings
Law enforcement when required by law

Data Security

We use industry-standard security measures including encrypted connections (HTTPS), secure database storage with row-level access controls, and authentication safeguards to protect your data.

Your Rights

You may:

Request a copy of your personal data
Request deletion of your account and associated data
Unsubscribe from marketing emails at any time
Clear your browser's localStorage to reset your anonymous session

To exercise these rights, contact us at info@poshlando.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.

Contact Us

Questions about this policy? Reach us at info@poshlando.com.

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